Privacy Policy

1. INFORMATION WE COLLECT:
We may collect the following types of information:
a. Personal Information:
Name, email address, phone number, and other contact details provided during registration or service inquiries.
Payment information for billing purposes.
b. Non-Personal Information:
Browser type, device information, and usage data collected through cookies and similar technologies.
Aggregated data for analytics purposes.

2. HOW WE USE YOUR INFORMATION:
We use the information we collect for the following purposes:
1. To provide, operate, and improve our services.
2. To process payments and manage client accounts.
3. To communicate with you regarding updates, inquiries, or promotional offers.
4. To comply with legal obligations and prevent fraud or abuse.

3. INFORMATION SHARING:
We do not sell, rent, or share your personal information with third parties except in the following circumstances:

1. With Service Providers: To trusted third parties who assist in delivering our services, such as payment processors or IT support.
2. As Required by Law: When disclosure is necessary to comply with legal obligations or enforce our Terms and Conditions.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.

4. COOKIES AND TRACKING TECHNOLOGIES:
We use cookies and similar technologies to enhance your experience on our website, analyze usage, and improve functionality. You can manage or disable cookies through your browser settings; however, some features of our website may not function properly without them.

5. DATA SECURITY:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. YOUR RIGHTS:
You have the following rights regarding your personal information:
1. Access and Correction: Request access to or correction of your personal data.
2. Deletion: Request deletion of your data, subject to legal and contractual obligations.
3. Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise your rights, please contact us at jacobd.tran@jdmmedia.us.

7. THIRD-PARTY LINKS:
Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

8. CHANGES TO THIS PRIVACY POLICY:
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

9. CONTACT US:
For questions or concerns about this Privacy Policy or how your data is handled, please contact us:
ENGI Flow
Email: jacobd.tran@jdmmedia.us
By using ENGI Flow's services, you agree to this Privacy Policy. Thank you for trusting us with your information.